Objective

To provide my clients quality service through communications and information that will guide their decision making process.

Expertise

2008-Present                        Keller Williams                                         New City, NY

Associate Broker

1996-2008                            Century 21 Grand                                     Pomona, NY

Associate Broker

§  Marketing properties, coordination of contracts, forms and disclosure statements required by New York State.  Arrange site inspections, assist with building permits, communicate with mortgage lenders, and provide weekly detailed progress reports and details of neighborhood sales, home values. Assist buyers in obtaining financing.  Assist Seller or buyer with negotiations, balance offers and counteroffers.  Manage entire transaction until complete.

§  Consistent top producer since 2002–Centurion Award recipient 2004-2008.

§  Multi-million dollar sales recipient.  List to Sales ratio – 98.9%.

§  Member of Grand Empowerment Organization - 2005. Program director for 2005 Hurricane Katrina fundraiser – exceeding goal of $2000.00.

1988–1990                           Citicorp Mortgage Corporation           Montvale, NJ

Quality Control Manager

§  Northeast division processing manager for 16-member staff - increasing productivity by 80%. Created Exceptional Processing Unit to improve daily telephone response time to 18 Sales offices. Provided training for new recruits, implemented departmental management business objectives, conducted weekly meetings, prepared monthly and annual productivity reports and quarterly performance reviews.

§  Citipride award recipient 1989-1990.  Service Excellence award, August 1989.

1985–1988                           Chase Home Mortgage                          Montvale, NJ

Satisfaction/HUD department Supervisor

§  Processed and reviewed on-line data reports, trouble shooting, account research, implemented organizational techniques to increase productivity.

Education

1978-1982                            Boston University                                       Boston, MA

B.A., Public Relations and Advertising.

Acknowledgement

Member of National Association of Realtors, New York State Association of Realtors, Rockland County Board of Realtors.  Moveradvantage Program member. Cartus Network Affinity Specialist, Certified Real Estate Auction Specialist. Volunteer for Meals on Wheels of Rockland since 1996. Deacon at St. Paul Luthern Church, New City, NY. Member of Rockland County Home Builder’s Association. Member of Nanuet Civic Association 2006-07

References

Available upon request.